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Frequently Asked Questions about VoIP


What is VoIP?

VoIP (or Voice over Internet Protocol) is a great way to make and receive phone calls using your broadband Internet connection instead of your standard phone line.  We convert your phone calls into data that zips through your high-speed Internet.

What are the bandwidth requirements for a good call?

80-100KBPs have shown to be the minimum Internet connection speed needed in order to have a quality phone call. To check your connection speed, you can visit Nextiva's VoIP Speed Test.

Can I pick my own phone number when signing up for VoIP?
Yes. During the sign up process, you're given the option of selecting your telephone number. However, depending on the circumstances, there may be limited availability of certain area codes and telephone numbers.

Can I use my current phone and existing phone numbers?
In most cases, yes. Please contact us to confirm your phone's model number.

Are there any setup fees?
There are no setup fees or hidden charges.

How long is the contract for service?
You are not required to sign a contract with our VoIP products; our standard service is month-to-month. However, if you would prefer to have your service based on a contract, we are able to develop and negotiate one based on your business needs.

Still have questions?
You can give us a call at 301-789-1029 or feel free to click on any of the buttons below for more information.

However, don't just take our word for it, Click here to hear from actual Nextiva customers.

Voice over Ip (voip) Services


Nextiva Hosted Business VoIP

With Hosted VoIP, businesses no longer need to worry about the significant cost of managing and maintaining premises communications systems. You can focus on your core business, allowing Nextiva to deliver your communications solutions.

With state-of-the-art features; easy support for mobile, remote, and home employees; and built-in video, conferencing, call center, and unified messaging functionality, this solution gives your business great power and productivity across any type of phone system or location.